Privacy Policy

Privacy Policy

12/28/17

It is the policy of ScoutRFP, Inc (“ScoutRFP”) to respect the privacy of each person or entity using our products and/or services (each, a “User”). We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personally identifiable information that can be used to contact or identify you (“Personal Information”) we receive when you visit and use our website, at scoutrfp.com (the “Website”). This Privacy Policy applies only to information that you provide to ScoutRFP through the Website or that is automatically collected when you access, download, purchase or use any information, services, products or content appearing on the Website.

The Personal Information We Collect

When you register to become a User or otherwise utilize the Website, you may submit personal information. Personal information may include, but is not limited to, your name, phone number and e-mail address (“Personal Information”). ScoutRFP may also collect Personal Information from you if you choose to opt-in to participate in applications, surveys or contests.

Use and Disclosure of Personal Information

Buyers may search and view certain information about suppliers in our systems, including each supplier’s company name, logo, location, URL, description, product/service offerings, and primary contact name. When you register as a supplier on our Website, you consent to such disclosure. Personal Information is also used (1) to provide and improve our services, features and content, (2) to administer your use of our services and your ScoutRFP account, (3) to enable you to enjoy and easily navigate the Website, (4) to better understand your needs and interests, (5) to fulfill requests you may make, (6) to personalize your experience, (7) to provide service announcements and (8) to provide you with further information and offers from us or third parties you may find useful or interesting, including newsletters, marketing or promotional materials and other information on our services. If you decide at any time that you no longer wish to receive any such communications, please follow the unsubscribe instructions provided in any such communication. Further, your privacy and email settings may be easily adjusted via your account settings at any time.

We may employ third party service providers to provide services on our behalf or to perform services related to administration of the Website (including, without limitation, maintenance, hosting and database management services, web analytics, payment processing and administration). These third parties have access to your Personal Information only to the extent necessary to perform these tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose.

Except as otherwise provided elsewhere in this policy, ScoutRFP will not disclose your Personal Information obtained through the Website to third parties other than ScoutRFP’s service providers, affiliates, vendors and business partners unless ScoutRFP has the good faith belief that disclosure is reasonably necessary to:

  • cooperate with law enforcement authorities or comply with legal process served on ScoutRFP or any such service provider, affiliate, vendor or business partner;
  • protect the property and rights of ScoutRFP and such service providers, affiliates, vendors and business partners;
  • protect the safety of the public or any person;
  • prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable;
  • complete, as permitted by law, a business sale, asset transfer, merger, acquisition or reorganization; or
  • fix or debug problems with the Website or ScoutRFP’s servers, software or service.

If we ever were to engage in any onward transfers of your data with third parties other than our agents, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

ScoutRFP may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

ScoutRFP may face potential liability if we fail to meet our Privacy Shield responsibilities with regards to onward transfer of Privacy Shield data to a third party.

Use of Non-Personal Information; Third Party Advertising

By registering with the Website, you agree that we may provide any of the information we have collected from you in a non-personally identifiable form to advertisers, merchant partners, and/or other third parties, allowing such third party to select the appropriate audience for its advertisements and/or offers. For example, we might use the fact you are located in San Francisco to show you ads or offers for San Francisco businesses, but we will not tell such businesses who you are. To learn or more about this behavioral advertising practice or to opt-out of this type of advertising for some companies, you can visit: http://www.networkadvertising.org.

Advertisements that appear on the Website are sometimes delivered (or “served”) directly to users by third party advertisers. They automatically receive your IP address when this happens. These third party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and “web beacons” (also known as “1×1 gifs”) to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. We do not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stored on the Website, unless you choose to share it with them.

Logging and Cookies

As you use the Website, our servers automatically record information that the browser sends whenever it points to a Website or online service (“Log Data”). Log Data may include, but is not limited to, a computer’s Internet Protocol address, browser type, the web page visited before arriving at the Website and information searched for, or viewed, on the Website and profile information viewed via the Website.

Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to a computer for record-keeping purposes. We use “persistent cookies” to save usernames and passwords for future logins to the Website. We use “session ID cookies” to enable certain features of our service, to better understand how the User interacts with the Website, to monitor web traffic routing on the Website and to monitor aggregate usage of the Website. Certain browsers can be instructed to stop accepting cookies and/or to issue a prompt before accepting a cookie. If a browser being used by a User does not accept cookies, that User may not be able to use all portions of the Website or all functionality of our services.

We may share aggregated information that includes non-identifying information and Log Data with third parties for industry analysis, demographic profiling, and to deliver targeted advertising about other products and services, all for the sole benefit of ScoutRFP. Users and others using the Website will not be compensated such aggregated or non-identifying information.

Changing or Deleting your Information

EU and Swiss individuals have rights to access personal data about them, and to limit use and disclosure of their personal data. With our Privacy Shield certification, ScoutRFP has committed to respect those rights.

You may review, update, correct or delete the Personal Information in your registration profile by logging into your account and changing the “user preferences” associated with your account. If you completely delete all such information, your account may be deactivated. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Security

ScoutRFP is concerned with safeguarding your information. We use a variety of industry-standard measures designed to protect your information from unauthorized access.

Children’s Privacy

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our Site from those we know are under age 13, and no part of our website is structured to attract anyone under 13. If the parent or guardian of a child under 13 believes that the child has provided us with any information, the parent or guardian of that child should contact us if they want this information deleted from our files. If ScoutRFP obtains knowledge from any source that it has information about a child under 13 in retrievable form in its files, we will delete that information from our existing files.

International Transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to ScoutRFP, please be advised that we transfer Personal Information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Third Party Sites and Sponsors

You may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. ScoutRFP makes no endorsement of or representations regarding, and may not be deemed responsible for, the information, privacy or other practices of any website that is linked to the Website. Any advertisers or others with websites linked to the Website may have their own terms and conditions. You should review any such terms and conditions, including the information, privacy and other policies and practices, prior to accessing or further using such advertisers’ or others’ websites.

EU-US and Swiss-US Privacy Shield Frameworks

ScoutRFP complies with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland, respectively. ScoutRFP has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.  If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/ .

In compliance with the EU-US and Swiss-US Privacy Shield Principles, ScoutRFP commits to resolve complaints about your privacy and our collection or use of your personal information. European Union and Swiss individuals with inquiries or complaints regarding this privacy policy should first contact ScoutRFP at: privacy@scoutrfp.com

ScoutRFP has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

U.S. Federal Trade Commission Enforcement

ScoutRFP commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.

Changes to this Privacy Policy

Except as otherwise provided below, we reserve the right to change this Privacy Policy from time to time without notice and any such changes shall be effective upon our posting of any such change. Please (1) review this Privacy Policy from time to time to review the most up-to-date version and (2) that your continued use of the Website subsequent to any such changes constitutes your acceptance of such changes. We will provide notice to you of, or obtain your consent to, these changes where required by applicable law.

Contacting ScoutRFP

If you have any questions or complaints regarding this Privacy Policy, please contact us at privacy@scoutrfp.com. You may also contact us by mail at:
ScoutRFP, Inc.
123 Mission Street, Suite 600
San Francisco, CA 94105

Your California Privacy Rights

A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties’ direct marketing purposes.

If you are a California resident and would like to make such a request, please send an email to privacy@scoutrfp.com.