Subprocessor List

Scout works with the third parties (“Sub-Processors”) listed below to provide our services:

 

(Product) Vendor Location Purpose
(Mandrill) Rocket Science Group dba Mailchimp USA Transactional email provider for platform
Amazon Web Services USA Data center provider
Pendo USA Product analytics and contextual user guides while user is in Scout platform
Sendgrid USA Additional transactional email provider
Atlassian USA Engineering ticket tracking
Zapier USA Integration workflows
Auth0 USA Authentication management
Zendesk USA Customer support
New Relic USA Server and application performance monitoring
SumoLogic USA Log aggregation and storage
Wistia USA Support video analytics
Salesforce USA Customer Relationship Management. Used to warehouse, track, and forecast sales with leads and active opportunities
(G-Suite) Google USA Scout email and document processing provider
Dropbox USA Data storage and transfer
Slack USA Internal messaging and process management
Marketo USA Email automation
Drift, Inc. USA Data cleaning and validation