Scout works with the third parties (“Sub-Processors”) listed below to provide our services:
| (Product) Vendor | Location | Purpose |
|---|---|---|
| (Mandrill) Rocket Science Group dba Mailchimp | USA | Transactional email provider for platform |
| Amazon Web Services | USA | Data center provider |
| Pendo | USA | Product analytics and contextual user guides while user is in Scout platform |
| Sendgrid | USA | Additional transactional email provider |
| Atlassian | USA | Engineering ticket tracking |
| Zapier | USA | Integration workflows |
| Auth0 | USA | Authentication management |
| Zendesk | USA | Customer support |
| New Relic | USA | Server and application performance monitoring |
| SumoLogic | USA | Log aggregation and storage |
| Wistia | USA | Support video analytics |
| Salesforce | USA | Customer Relationship Management. Used to warehouse, track, and forecast sales with leads and active opportunities |
| (G-Suite) Google | USA | Scout email and document processing provider |
| Dropbox | USA | Data storage and transfer |
| Slack | USA | Internal messaging and process management |
| Marketo | USA | Email automation |