Scout works with the third parties (“Sub-Processors”) listed below to provide our services:
(Product) Vendor | Location | Purpose |
---|---|---|
(Mandrill) Rocket Science Group dba Mailchimp | USA | Transactional email provider for platform |
Amazon Web Services | USA | Data center provider |
Pendo | USA | Product analytics and contextual user guides while user is in Scout platform |
Sendgrid | USA | Additional transactional email provider |
Atlassian | USA | Engineering ticket tracking |
Zapier | USA | Integration workflows |
Auth0 | USA | Authentication management |
Zendesk | USA | Customer support |
New Relic | USA | Server and application performance monitoring |
SumoLogic | USA | Log aggregation and storage |
Wistia | USA | Support video analytics |
Salesforce | USA | Customer Relationship Management. Used to warehouse, track, and forecast sales with leads and active opportunities |
(G-Suite) Google | USA | Scout email and document processing provider |
Dropbox | USA | Data storage and transfer |
Slack | USA | Internal messaging and process management |
Marketo | USA | Email automation |
Drift, Inc. | USA | Data cleaning and validation |
Workday, Inc. | USA | Scout parent company and data importer for customers who sign standard contractual clauses with Workday, Inc. |